Privacy Policy

At Mai School Inc. ("Mai School," "we," "us," or "our"), we are deeply committed to protecting the privacy of children and families. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (mai.school) or use our services.

We understand that trusting us with your child's education means trusting us with your family's information. We take that responsibility seriously.

Information We Collect

Information You Provide

When you register for early access or use our services, we may collect:

• Parent Information: Name, email address
• Child Information: Name, age, learning interests
• Communication Preferences: Early access signup preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

• Usage Data: Pages visited, time spent on pages, and navigation patterns through Google Analytics
• Device Information: Browser type, operating system, device type

How We Use Your Information

We use the information we collect to:

• Provide and personalize our educational services for your child
• Create customized learning plans and curriculum based on your child's interests and needs
• Communicate with you about your account and early access status
• Improve our website and services
• Send you updates about Mai School (you can opt out at any time)

How We Protect Your Data

• Encryption: All conversations and data are transmitted securely
• No Data Selling: We never sell your personal information or your child's data to third parties
• Minimal Data Collection: We only collect information necessary to provide our services
• Parental Control: Parents have complete visibility and control over their child's data
• No Advertising: We do not show advertisements or share data with advertisers

Third-Party Services

We use the following third-party services to provide our platform:

• Google Analytics: For website analytics and improving user experience. Google Analytics collects anonymized usage data.
• LiveKit: For real-time voice communication with Mai. Voice interactions are processed in real-time and not stored.

Children's Privacy

Mai School is designed for families with children, and we take children's privacy extremely seriously. We comply with the Children's Online Privacy Protection Act (COPPA):

• We require parental consent before collecting any information from children under 13
• Parents can review, modify, or delete their child's information at any time
• We only collect information necessary to provide educational services
• We do not condition a child's participation on collecting more information than necessary

Your Rights

You have the right to:

• Access: Request a copy of the information we hold about you and your child
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal information
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at support@mai.school.

Data Retention

We retain your information only for as long as necessary to provide our services and fulfill the purposes described in this policy. If you request deletion of your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: